Terms & Conditions

Last updated: 10/01/2024

Welcome to MindfulPili.com! These Terms and conditions ('Terms') apply to the use of our website, including any content, functionality, products, and services offered on or through the website. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, you must not use our website.

1. About us

Mindful Pili's website is operated by Maria del Pilar Rivera Baldassari (Pilar Rivera). Our website offers online coaching sessions, live and self-paced online courses, workshops and a blog. Our services are provided by a certified coach.

2. Intellectual property

All content on our website, including but not limited to text, graphics, images, audios, videos, and software, is owned by or licensed to us and is protected by copyright and other intellectual property laws. You may not copy, reproduce, modify, distribute, display, or create derivative works of any content on our website without our prior written permission.

3. Use of our website

You agree to use our website only for lawful purposes and in accordance with these Terms. You may not use our website in any way that violates any applicable laws or regulations, or that infringes on the rights of others. You may not use our website to engage in any activity that could damage, disable, overburden, or impair our website or interfere with any other party's use of our website.

4. Content and behaviour rules

We are committed to creating a positive and safe environment for all our users. To that end, we ask that you abide by the following content and behaviour rules when using our website:

4.1 Content rules

a. You may not post or upload any content that is defamatory, obscene, pornographic, abusive, or otherwise offensive.

b. You may not post or upload any content that violates the intellectual property rights of others, including but not limited to copyrights, trademarks, or trade secrets.

c. You may not post or upload any content that contains viruses, malware, or other harmful code.

d. You may not post or upload any content that is fraudulent or misleading.

e. You may not post or upload any content that is in violation of any applicable laws or regulations.

4.2 Behaviour rules

a. You may not engage in any activity that interferes with or disrupts the functioning of our website.

b. You may not attempt to gain unauthorised access to our website, servers, or other systems.

c. You may not use our website to engage in any illegal activity.

d. You may not harass, threaten, or otherwise intimidate other users of our website.

e. You may not impersonate any person or entity, or misrepresent your affiliation with any person or entity.

4.3 Enforcement

We reserve the right to monitor user-generated content and behaviour on our website and to remove any content or users that violate these rules. We may also suspend or terminate your access to our website if you violate these rules.

4.4 Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or other liabilities arising from your use of our website in violation of these rules.

If you have any questions or concerns about these content and behaviour rules, please contact us at info@mindfulpili.com

5. Accounts

To use certain features of our website, such as online coaching sessions and classes, online courses and workshops, you may be required to create an account. You agree to provide accurate and complete information when creating your account and to keep your account information up-to-date.

You are responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to notify us immediately if you become aware of any unauthorised use of your account or any other breach of security.

We reserve the right to suspend or terminate your account at any time and for any reason, without notice or liability to you. You may also terminate your account at any time by contacting us at info@mindfulpili.com

6. Services

6.1. Online coaching sessions

We offer online coaching sessions to clients who have registered and paid for our services. Our coaching sessions are confidential, and we take measures to protect your privacy. However, we cannot guarantee the security of any information transmitted over the internet. By registering for our coaching services, you agree to the 'Terms and conditions' of our coaching sessions and programmes.

6.2. Online courses and workshops

We offer online courses and workshops to clients who have registered and paid for our services. Our courses are designed to provide educational and informational content on specific topics. By registering for our courses, you agree to the 'Terms and conditions' of our courses and workshops.

7. Payment and refunds

If you purchase any of our services, you agree to pay all fees and charges associated with the service in accordance with our pricing and payment terms. We may change our pricing and payment terms at any time, but any changes will apply only to new purchases and not to any existing services.

All payments are processed through a secure third-party payment processor. We do not store your credit card or other payment information on our servers.

If you are not satisfied with our services, you may be eligible for a refund according to our Refund Policy.

8. Gift and promotional codes

From time to time, we may offer gift or promotional codes that can be redeemed on our website. Please note the following terms and conditions that apply to the use of these codes:

8.1. Gift codes

Gift codes may be purchased and redeemed on our website. Gift codes are non-refundable and cannot be redeemed for cash. If the full value of the gift code is not used in a single transaction, the remaining balance will be available for use in future transactions. Gift codes may not be combined with other promotions or discounts.

8.2. Promotional codes

Promotional codes may be offered from time to time as part of a promotion or marketing campaign. Promotional codes may have restrictions, such as a limited time period during which they may be used, a minimum purchase amount, or restrictions on the products or services to which they may be applied. Promotional codes may not be combined with other promotions or discounts.

8.3. Use of codes

To use a gift or promotional code, please enter the code at checkout. The discount will be applied to the applicable products or services. Gift and promotional codes are non-transferable and may only be used by the intended recipient. Gift and promotional codes may not be used to purchase gift cards.

8.4. Expiration

Gift and promotional codes may have expiration dates, after which they will no longer be valid. Please check the terms and conditions of the specific gift or promotional code for expiration dates and other restrictions.

If you have any questions or concerns about gift or promotional codes, please contact us at info@mindfulpili.com

9. Blog

Our blog provides educational and informational content on various topics related to our services. The content on our blog is for general information purposes only and should not be considered as professional advice.

10. Disclaimers and limitation of liability

Our website and its content are provided on an 'as-is' and 'as available' basis, without any warranties of any kind, either express or implied. We do not guarantee that our website or its content will be error-free, uninterrupted, or free of viruses or other harmful components. We are not liable for any damages arising from the use of our website or its content.

Pilar Rivera is a Certified Coach. She is not a licensed psychologist or healthcare professional and her website content (blog posts, videos, audio recordings, etc.) and coaching services (including classes, workshops, talks, seminars and interviews) do not replace the care of psychologists or other healthcare professionals. Pilar Rivera will at all times exercise her best professional efforts, skills and care. However, results are not guaranteed.

The information contained within the website, coaching services, meditations, recordings, or workshops, is not a substitute for professional advice such as that given by a medical doctor, psychiatrist, or counsellor. The information provided by Pilar Rivera does not constitute legal or professional advice, nor does it intend to do so. The material contained in this website (articles, videos, audio recordings, etc.), is expressed in good faith for general guidance, and no liability can be accepted for loss or expense incurred as a result of relying in particular circumstances on statements made here.

Under no circumstances can you hold Pilar Rivera liable for any actions that you take as a result of reading, watching or listening to any content on this website. Under no circumstances can you hold Pilar Rivera liable for any actions that you take as a result of participating in coaching or workshops and courses with Pilar Rivera.

11. Indemnification

You agree to indemnify, defend, and hold harmless our website, its owners, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses arising from your use of our website or any violation of these Terms.

12. Changes to these Terms

We may update these Terms from time to time, and any changes will be effective immediately upon posting. Your continued use of our website after any changes to these Terms will constitute your acceptance of the revised Terms.

13. Governing law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, and any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact us

If you have any questions or comments about these Terms, please contact us at info@mindfulpili.com