Privacy & Cookies Policy

Privacy Policy

Last review: 31/08/2025

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MindfulPili.com (“we”, “us”, “our”) is owned and operated by Maria del Pilar Rivera Baldassari (also known as Pilar Rivera or Pili Rivera), a sole trader registered in the United Kingdom and based in Burnley, England, trading as Mindful Pili. We take your privacy seriously and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website.

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1. Information we collect

We may collect personal information that you voluntarily provide to us when you:

• Sign up for our newsletter or other marketing communications.

• Make a purchase through our website.

• Enrol in our online courses (live or self-paced), programmes, workshops, or classes.

• Book a coaching or mentoring session, or a package of sessions, through our booking platform.

• Contact us directly with enquiries.

 

The personal information we collect may include your name, email address, telephone number, postal address, payment information, and other details you provide.

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We also collect certain information automatically through the use of cookies and other tracking technologies, such as your IP address, browser type, operating system, referral source, and how you interact with our website.

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Children: Our website and services are directed at adults. We do not knowingly collect personal information from individuals under the age of 18. If you believe we may have inadvertently collected such information, please contact us and we will delete it.

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2. How we use your information

We use your personal information to:

• Provide and improve our website and services.

• Manage and fulfil bookings for coaching, mentoring, courses, programmes, workshops, and classes (live or self-paced).

• Communicate with you about your purchases, bookings, or enquiries.

• Send newsletters and updates (only if you have subscribed).

• Analyse and improve the effectiveness of our marketing campaigns.

• Comply with legal obligations.

• Use it for other purposes with your consent or as permitted or required by law.

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3. Lawful bases for processing

Under UK data protection law, we must have a lawful basis to process your personal data. Depending on the context, we rely on:

• Consent (for newsletters and non-essential cookies 🍪).

• Contract (to provide services you have purchased or booked).

• Legal obligations (such as tax and accounting records).

• Legitimate interests (to respond to enquiries, analyse and improve our services, and ensure the effective running of our business).

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4. Newsletter services

We currently provide newsletters via Substack. If you choose to subscribe to our Substack newsletter, A Kindfulness Journey, Substack will process your personal information (such as your email address) according to their Privacy Policy.

 

Please note: while our website previously offered a Wix newsletter option, we did not transfer subscribers to Substack. If you were subscribed via Wix, you must choose to subscribe separately on Substack if you wish to continue receiving updates.

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5. Disclosure of your information

We do not sell, rent, or trade your personal information. We may share it with:

• Service providers (e.g. Wix, PayPal, Apple Pay, booking platforms, Substack, email providers).

• Authorities or regulators, where required by law.

• Third parties in the event of a transfer of business activities or assets.

 

All third parties are required to respect the security of your personal data and process it lawfully.

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6. Data and content on our website

• Website content may include original works created by us, as well as licensed media from Wix, Canva, or AI tools. These are used under licence and are not owned by us.

• Any recordings, videos, or audios featuring the voice or image of Pilar Rivera remain protected and may not be copied, reproduced, or used (including for artificial intelligence training) without prior written permission.

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7. Recordings of sessions

• Certain live courses, programmes, or workshops may be recorded for educational, training, or supervision purposes.

• Participants are always informed in advance and asked to sign a separate consent form before taking part.

• Recordings are focused on Pilar Rivera in her role as teacher. Participant voices may be captured during discussion, and in rare cases, participant images may appear if cameras are on.

• Recordings are used solely for the stated educational or supervision purpose and are not shared publicly.

• Sessions are mainly held on Zoom, which automatically displays an on-screen notification when recording begins. Participants must acknowledge this message in order to continue in the session. This serves as an additional reminder and safeguard, but does not replace the prior consent we request before participation.

• Individual coaching and mentoring sessions are never recorded.

 

Please note: recording is a requirement of participation in certain live courses, programmes, or workshops. If you do not wish to be recorded, you cannot take part in the relevant live offering.

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8. Data retention

• Client and booking records: retained for up to 7 years (for tax/legal compliance).

• Newsletter subscriptions: retained until you unsubscribe.

• Website analytics and cookies 🍪: see Cookie Policy below.

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9. Your rights

Under the UK GDPR, you have the right to:

• Access, correct, or delete your data.

• Restrict or object to processing.

• Request data portability.

• Withdraw consent (e.g. unsubscribe from newsletters).

• Lodge a complaint with the Information Commissioner’s Office (ICO).

 

To exercise your rights, contact us at info@mindfulpili.com.

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10. Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised or unlawful processing and against accidental loss, destruction, or damage. However, no transmission of data over the internet is completely secure, and we cannot guarantee the security of your personal information transmitted through our website.

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​11. Links to other websites

Our website may contain links to third-party websites (for example, Substack). We are not responsible for their privacy practices. We encourage you to review the privacy policies of those websites before providing any personal information.

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​12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted here with the “last review” date changed accordingly.

 

We will notify you of any material changes to this Privacy Policy by email (where appropriate) or by prominently posting a notice on our website.

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13. Contact us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

✉️ Email: info@mindfulpili.com

 

Data Controller: Maria del Pilar Rivera Baldassari (also known as Pilar Rivera or Pili Rivera), trading as Mindful Pili, sole trader based in Burnley, England, United Kingdom.